Business Coaching

Business management coaching - confidential partnership between a client - a top or middle level manager - and a professional business coach. The aim of this partnership – client development and increasing performance effectiveness. It forms a series of conversations with the "coach", which is aimed at achieving client-defined goals. The main coaching difference from counselling or psychotherapy - a lack of expert positions. The coach provokes and leads the person to his individual decision finding instead of solving his problems. He does not express his views, give advice or ready solutions, or shift his experience to the customer.

The coach helps people find their personal ways and methods of achieving the objectives and develop the necessary skills and abilities. The coach is an expert on asking the right questions, which makes greater clarity, awakens the awareness and desire to act.

Application of the coaching ensures achieving business results in a shorter period of time.
According to the results of magazine Fortune survey - 40% or 500 companies use coaching for leaders and top-managers, as a result, impressive gains are obtained from investments:

• productivity increases – 47%;


• quality of service increases – 51%;


• consumer complaints decline – 37%;


• total profitability increases – 28%;


• return on trainings and seminars increases – 80%;


• higher efficiency of retaining talents – 54 %

Process description of the coaching programme

1. Target aquisition.  The customer clearly defines the target, which he wants to achieve during the programme. Targets can be different: for example, improvement of certain business results, increasing self-efficiency, proficiency development, leadership development, etc.
2. Reality assessment. The real situation can be assessed objectively: by fixing specific business measurements, through a special assessment or surveys and interviews. At the same time, the client himself can describe the current situation, which has developed.
3. Planning. Together addressing the real situation and assessing acquired data, the client provides short-term goals with long-term benefits. Together a detailed action plan is being drawn, which drives the client in the direction of his accurately defined target.
4. Action. The client implements the developed plan. The Client and the coach agree on the frequency of meetings, during which the performance is discussed, accordingly they adjust a further plan and designate future actions for the next period. These meetings help the client maintain focus on the target and determine priorities for the daily routine.
   

"Harvard Business Review" about coaching: „The literature highlights how high-achieving individuals such as athletes, performers and public speakers have used coaching as a means to improve their performance for ages, and only recently the business world saw the wisdom of hiring coaches for their performance.” Eiro Personals consultants and our clients have highly rated the efficiency of coaching and the opportunity it offers.

Eiro Personals offers to attend individual and group coaching sessions leaded by experienced consultant and coach Arta Biruma.